Oakwell RestorationFounding Story & Commitment to Honest Repairs
Oakwell Restoration started after our founder spent years watching van-based repair callouts rush through jobs with mismatched stain and glue that failed again within a year. Customers were left paying twice for the same fix, and nobody seemed to stand behind the work once the van drove off.
We built the business the other way round: a proper workshop, traditional materials like hide glue and shellac, and a named specialist who sees a job from the first photo through to the final handover, with a check against our own snag list before anything goes back out the door.
Pricing is agreed up front with no retail markups or hidden call-out fees, work is collected and returned on a confirmed time window, and every job is covered by a written guarantee, because we'd rather stand behind our own name than disappear after the invoice.
Graham Whitfield
"I've turned down more repairs than I've taken on if a piece wasn't worth the money. We only put our name on work we'd be happy to have in our own homes."
One Fixed Quote, No Surprises
We price the job from photos or a visit, then hold to that figure right through to handover, no last-minute extras.
The Same Named Specialist Throughout
The person who quotes your repair is the person who carries it out, so nothing gets lost between the phone call and the workshop.
Written 6-Month Workmanship Guarantee
If a repair doesn't hold up under normal use, we come back and put it right at no extra charge.
Fully Insured for Your Peace of Mind
Every home visit and workshop job is covered by public liability insurance, so you're protected while we work on your furniture.
Punctual Arrival Windows
We give you a two-hour arrival slot and a text when we're on our way, not a vague morning-or-afternoon promise.
Honest Advice Over Upselling
If a piece genuinely isn't worth repairing, we'll tell you outright rather than running up unnecessary work.
Named Specialist on Every Job
The person who quotes your repair carries it out themselves, so you're never explaining the problem twice to two different people.
Written 6-Month Workmanship Guarantee
Every repair is covered against normal wear for six months, and we come back out at no charge if something isn't right.
Careful, Insured Handling
Furniture is wrapped and padded for transport and every visit is covered by public liability insurance, so your piece and your home are both looked after.